How this 31-year-old was fired from his job and rehired at the same company within 24 hours

How this 31-year-old was fired from his job and rehired at the same company within 24 hours

Kyle McCann has always prided himself on his ability to make the most of any situation.

So when his boss fired him from the job he had started eight weeks earlier, McCann fought back tears and decided to focus on the bright side.

McCann, then 26, joined VizyPay, a Waukee, Iowa-based startup that designs payment technology solutions for small and medium-sized businesses across the United States, as a business account manager in June. 2017.

He was the second employee hired at the startup and threw himself into his new role, signing several new accounts in his first two weeks on the job.

But then business slowed down – a lot. McCann went weeks without signing a new client. “At first I thought it would be the easiest job in the world, going to business owners and saying, ‘How can I save you money?’” he said. at CNBC Make It. “I got it terribly wrong… I quickly realized I wasn’t very close on the pitch.”

So when Austin Mac Nab, the founder and CEO of VizyPay, texted him one Friday afternoon in late July to drop by his office, McCann knew he was toast. “I knew exactly what was going to happen, that I was going to get fired,” he says. “But I decided to go to this meeting with a positive attitude and see what happens.”

A “decision of the moment” that changed everything

McCann’s first thought as he walked into the meeting with his boss was how he was going to pay the rent next month.

He and his girlfriend, Shannon, who had a temp job at Wells Fargo Home Mortgage, had just moved into an apartment in Waukee and “probably couldn’t afford the rent on his salary alone,” he says. “But I tried to remember that everything happens for a reason…I was really scared but tried not to worry too much.”

Even after Mac Nab told him he was going to be fired, McCann remained calm and upbeat, thanking his boss for the opportunity, pointing out the positives of his experience at VizyPay and asking for feedback on his performance.

“He was very humble and didn’t give me a bunch of excuses for his failure,” Mac Nab said. “He held himself accountable for the fact that this job wasn’t for him, which not many people do, especially when they get fired.”

Listening to McCann during the meeting, Mac Nab began to question his decision to let the recent recruit leave the company altogether. “I felt he was genuine, genuine and hardworking, and my instincts kicked in during that conversation, it was an off the cuff decision,” Mac Nab said. “I thought, ‘I have to keep it somehow, somehow at VizyPay, but not in this job.'”

So after Mac Nab fired McCann from his role as account manager, he offered him another job at the end of the meeting that he thought would better suit McCann’s skills and friendly personality: how would like to Will he be a customer service rep instead?

The offer came with a lower salary than he earned in his previous role and would be just enough to cover his bills and groceries. McCann went home to talk it over with Shannon first, then agreed, to Mac Nab’s surprise.

“I had leads on other opportunities that paid more, but I saw something special in VizyPay,” McCann says. “I looked forward to staying with the company because I truly believed in their vision and the people behind it.”

Kyle McCann, Shannon McCann and Austin Mac Nab at VizyPay Headquarters in Iowa

Photo: Kyle McCann

Lessons learned

Fast forward five years and McCann, now 31, still works at VizyPay – he recently celebrated his first anniversary as the company’s Chief Operating Officer, and the company now has 91 employees. He and Shannon are married and she recently accepted a position as Director of Marketing and Sales at VizyPay.

McCann often thinks of the reunion where he was fired as a defining moment in his life that taught him “patience, the definition of the grind…and believing not just in ideas but in yourself,” he says.

While you can’t always avoid being fired, Mac Nab and McCann agree that there are a few things you need to keep in mind during an exit meeting to leave on good terms:

  • Don’t get defensive: Ask for feedback and acknowledge where you could have improved in the role.
  • Keep your emotions under control: If you lose your temper, you could jeopardize a return offer, or your employer may be less willing to negotiate your severance package or provide a reference for another job.
  • Maintain an attitude of gratitude: Thank your employer for this opportunity and highlight some of the good things you learned from the experience.

“You can’t control other people’s actions, but having a positive attitude and always being willing to work hard can really open a lot of doors,” McCann said. “Getting that second chance and being able to prove what I can do…it’s unreal and it’s led me to build a career that makes me really, really happy.”


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